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FULL SCENARIO EQUIPMENT MAINTENANCE AND REPAIR MANAGEMENT PLAN

Dual-mode Diagnostic System

Engineer on-site service
Remote engineer guidance

Periodic Maintenance Plan

Remanufacturing process
saves costs

Customized Renovation

Customized upgrades tailored to specific
mining needs

SERVICE MODE

Adhering to the concept of "full lifecycle service", we have built core service modules to meet the diversified needs of mining enterprises from equipment procurement to operation and maintenance:
 Basic Guarantee: Standard warranty support
 Deep Escort: Annual comprehensive maintenance contract
Efficiency Upgrade: OEM original factory modification service

FAQs

  • Q Is RockMech's equipment suitable for mining areas with complex geological conditions?

    A We have more than ten years of experience in the research and development and manufacturing of mining machinery. We can provide customized underground trackless mining equipment and special transport vehicles for different geological conditions, such as high altitude, high cold, and complex terrain. The R&D team will optimize the performance of the equipment according to the actual working conditions of the mining area to ensure the stability and efficiency of the equipment, which has been verified in many complex geological projects in Chile, Russia, Africa, etc.
  • Q If you have special functional requirements for the equipment, can RockMech meet them?

    A Of course! One of our core advantages is our strong customization capabilities. Our professional R&D team will deeply understand your special needs, combine years of industry experience and advanced technology, and tailor-make equipment with special functions for you, from solution design to production and manufacturing, until your needs are met.
  • Q How long does it take from order placement to equipment delivery?

    A The equipment delivery cycle depends on the complexity of the order, the degree of customization and the transportation distance. For standardized equipment, transportation can generally begin within 4-8 weeks after the order is confirmed; the delivery cycle of customized equipment will be evaluated based on the specific plan. We will maintain close communication with customers to ensure high-quality delivery within the agreed time and provide full logistics tracking services.
  • Q Is the equipment difficult to operate? Do you provide operator training?

    A Our equipment is designed with full consideration of the convenience and safety of operation. The operation interface is simple and intuitive, and even novices can quickly get started. In addition, we provide professional operator training services, including theoretical courses and practical training, to help operators become familiar with the functions, operation methods and maintenance points of the equipment, and ensure the safe and efficient operation of the equipment.
  • Q How is the environmental performance of the equipment?

    A The company has always adhered to the concept of green development, and the equipment adopts energy-saving design and environmentally friendly materials. For example, the electric series equipment achieves zero emissions and low noise; the fuel equipment is also equipped with an advanced exhaust gas purification system that meets international environmental standards. In addition, through technological innovation, the energy efficiency of the equipment is optimized, energy consumption and carbon emissions are reduced, and environmental protection requirements around the world are met.

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QUICK LINKS

CONTACT INFO

Tel: +86-137-0535-5952
Email:  marketing@rockmechyantai.com
WhatsApp:  +86-137-0535-5952
Add: Huijin Building, Zhaoyuan City, Shandong Province, China

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